Privacy Policy

1. Introduction

BlossomCliffWillow ("us," "we," or "our company") is dedicated to maintaining the confidentiality of your personal information. This Privacy Policy delineates the methods we employ to collect, manage, disclose, and protect your data when you browse our website blossomcliffwillow.sbs or utilize our yacht rental services.

Your usage of our offerings implies acceptance of the practices detailed in this policy. We observe all pertinent privacy regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and additional applicable Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We gather personally identifiable information that you willingly provide us when engaging with our services:

• Reserving a yacht
• Reaching out via our website or by telephone
• Signing up for our newsletter
• Completing forms on our website
• Taking part in surveys or special offers

Said information might consist of:

• Your name and contact data (like email, telephone number, and address)
• Financial details (processed securely by external providers)
• Preferences and specifications for the yacht charter
• Emergency contacts
• Information on dietary constraints or health status (if given)

2.2 Information Collected Automatically

Automatic data collection takes place when you access our website, including:

• IP addresses and geographic details
• Type and version of your browser
• Web pages you viewed and duration of visit
• Source websites that referred you
• Device specifics (model, screen resolution, and so forth)

2.3 Cookies and Tracking Technologies

Cookies and similar tracking mechanisms are utilized on our website to improve your user experience. These tools serve several functions, such as:

• Maintaining your settings and preferences
• Assessing website usage and performance
• Delivering content tailored to you
• Enhancing our offerings

Your web browser's settings or our cookie consent pop-up grant you control over cookies.

3. Utilization of Your Information

We apply the information collected for several reasons, such as:

• Provision of Services: To deliver yacht rental services, fulfill booking requests, and establish communication concerning your charter arrangements
• Client Support: To address your concerns and offer support when needed
• Transaction Processing: To process financial transactions and administer invoices
• Safety and Compliance: To safeguard our business operations and prevent deceitful behavior
• Promotional Activities: To send newsletters and updates, provided you have consented
• Enhancing Our Website: To study browsing patterns and optimize site functionality
• Adhering to Legal Obligations: To comply with existing laws and regulatory requirements

4. Information Sharing and Disclosure

Your personal data is neither sold, exchanged, nor rented out to external parties. However, we may share your information under certain conditions:

4.1 Collaborating Service Providers

We could share details with third-party service providers we trust, who aid us in diverse areas like payment processing, website hosting and upkeep, electronic mail marketing, analytics, client service, and so forth.

4.2 Legal Obligations

Your data might be disclosed if mandated by law, in response to legal procedures, subpoenas, emergencies, or during inquiries of potential illicit activities or fraud.

4.3 Corporate Transactions

In the event of mergers, acquisitions, or asset sales, your personal data may be transferred as part of these transactions.

5. Data Protection

We take suitable electronic and administrative measures to guard your personal data from unauthorized access, alteration, exposure, or obliteration. These include data encryption, secure server setups, controlled entry, frequent evaluations, and staff instruction.

Nevertheless, it is important to understand that no internet transmission or storage system can be deemed absolutely impervious. Thus, we cannot warrant the security of your data absolutely.

6. Data Retention

We hold onto your personal data only for the time necessary to complete the objectives for which it was gathered or as required by legal standards. Typical retention periods are:

• Charter reservations: 7 years (due to tax and legal obligations)
• Marketing correspondence: until you opt out or erase your subscription
• Website analysis: 26 months
• Customer assistance: 3 years after your last interaction

7. Your Rights and Choices

You have rights, which include but are not limited to, the right to access, update, or delete your information (subject to legal constraints), data portability, the option to withdraw from marketing communications, and control over cookies. For exercising these rights, please get in touch using the information detailed below.

8. External Services

8.1 Google Analytics

For website usage analysis, we implement Google Analytics. There is an option to opt out via the Google Analytics Opt-out Browser Add-on if you so wish.

8.2 Social Networking Sites

Links on our website may lead to social media platforms that have their own privacy policies.

8.3 Payment Handling

All payments are managed by third-party processors that adhere to PCI DSS standards.

9. Transferring Data Internationally

There is a possibility that we process your information in nations different from Monaco, and we are committed to applying suitable safeguards in line with applicable privacy regulations.

10. Child Privacy

Our services are not marketed to children under the age of 13, and we do not intentionally collect their information. If it comes to your attention that a minor has provided their data to us, please contact us promptly.

11. Modifications to This Privacy Policy

This Privacy Policy may be updated to reflect new procedures or regulatory changes. We will inform you of these updates by placing the revised policy on our site, reaching out to registered users via email, or displaying an announcement on our website. Use of our services following the effective date signifies your agreement to the updated terms.

12. Getting in Touch

Should you have inquiries regarding this Privacy Policy or our data handling practices, please contact us:

13. Adherence to Google Ads User Consent Policy

We adhere to the user consent policies as mandated by Google Ads. Cookie and tracking preference changes can be made at any time through our cookie settings.